Frequently Asked Questions

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Soft washing is a low-pressure cleaning method that uses specialized solutions to eliminate algae, mold, mildew, bacteria, and organic growth from exterior surfaces.

Soft washing uses low-pressure and specialized cleaning solutions to safely remove algae, mold, mildew, and organic growth.

Pressure washing relies on high-pressure water and is best suited for durable surfaces like concrete, patios, and driveways.

Power washing is similar to pressure washing but uses heated water, making it effective for removing grease, oil, and heavy grime. 

-Roofs

-Vinyl Siding

-Stucco

-Gutters

-Fences

-Decks

-Screen enclosures

-Outdoor furniture

Yes. When performed correctly, soft washing is safe for roofs, vinyl siding, stucco, painted surfaces, gutters, and other exterior materials.

It will not void the warranty. In fact, soft washing is the only cleaning method approved by shingle manufacturers because it removes algae and organic growth without damaging pressure of traditional pressure washing.

Yes, soft washing is considered environmentally friendly due to its low-pressure application, the use of biodegradable cleaning solutions, and controlled application methods.

Yes. Professional soft washing includes pre-wetting, protecting, and rinsing landscaping before and after treatment. 

Yes. We recommend keeping pets indoors during cleaning and until treated areas have been thoroughly rinsed. 

Soft washing targets organic stains, such as green algae, black mold, mildew, lichen, and pollen. It is not designed to remove rust, hard water stains, or deep oil.

Oxidation is a chemical reaction that occurs when surfaces are exposed to sunlight, oxygen, and the elements over time. On vinyl siding, it often appears as a chalky, faded residue that can rub off onto your hand.

Oxidation is surface deterioration. While oxidation can sometimes be improved, soft washing removes dirt, algae, and organic growth. Oxidation may require specialized restoration techniques to improve its appearance. 

Generally, soft wash treatments keep organic growth at bay for 1 to 3 years, depending on your home's location and shade. Homes with heavy tree cover or located in highly humid environments may require annual cleanings.

Most homeowners benefit from a professional house wash every 1-2 years to maintain curb appeal and prevent buildup of organic growth.

The black streaks are typically caused by algae known as Gloeocapsa magma. Soft washing kills and removes this growth, restoring the roof's appearance.

Removing algae, moss, lichen, and organic growth can help prevent premature deterioration and maintain the condition of roofing material over time.

Gutter brightening removes the dark "tiger stripe" stains that can develop on the exterior faces of gutters over time. Unlikes standard cleaning, gutter brightening targets these stubborn stains to help restore a cleaner brighter appearance and improve your home's overall curb appeal.

The duration of a soft washing service depends on the size of the area being cleaned, the extent of the contamination, and other factors. On average, a typical residential soft washing job can take anywhere from a few hours to a full day to complete. 

Not usually. As long as the technicians have access to your water spigot and you've removed outdoor furniture and closed your windows, we can complete the job while you are out.

-Close all windows and doors

-Move delicate outdoor items if desired

-Move vehicles away from work space

-Secure pets indoors

-Ensure access to to working outdoor water source

Yes. Kraken Power Washing requires access to a functioning outdoor water spigot during service. If your property does not have a working exterior water spruce, please contact us before booking so we can discuss available options.